Update a case

PUT /api/2.0/crm/case/{caseid:[0-9]+}

Request

Updates the selected case with the parameters specified in the request.

Authorization

An API key is a token that you provide when making API calls. Include the token in a header parameter called Authorization.

Example: Authorization: 864FE52C-1C1C-469F-9308-51DAFEFE7436.

Headers

Acceptenum of string

Can be one of: application/json.

Content-Typeenum of string

Can be one of: application/json.

Body

caseidinteger

Case ID

titlestring

New case title

membersarray of integer

List of contact IDs of the case participants

customFieldListarray of object

New list of case custom fields

isPrivateboolean

Case privacy: private or not

accessListarray of string

New list of users with access to the case

isNotifyboolean

Notifies users from the access list about the case

Examples

PUT /api/2.0/crm/case/%7Bcaseid:[0-9]+%7D HTTP/1.1
Accept: application/json
Content-Type: application/json
Host: example.com
curl --request PUT \
  --url 'https://example.com/api/2.0/crm/case/%7Bcaseid:[0-9]+%7D' \
  --header 'Accept: application/json' \
  --header 'Content-Type: application/json'

Responses

200

Case

Membersarray of object
SmallFotoUrlstring
MediumFotoUrlstring
DisplayNamestring
IsCompanyboolean
AccessListarray of object
Idstringformat: uuid
DisplayNamestring
Titlestring
AvatarSmallstring
ProfileUrlstring
IsPrivateboolean
IsSharedboolean
ShareTypeenum of integerformat: int32

[0 - None, 1 - ReadWrite, 2 - Read]

Can be one of: None, ReadWrite, Read.

Currencyobject
Titlestring
Symbolstring
Abbreviationstring
CultureNamestring
IsConvertableboolean
IsBasicboolean
CanEditboolean
CanDeleteboolean
IDintegerformat: int32
CreateByobject
Idstringformat: uuid
DisplayNamestring
Titlestring
AvatarSmallstring
ProfileUrlstring
Createdstring
Titlestring
IsClosedboolean
IsPrivateboolean
AccessListarray of object
Idstringformat: uuid
DisplayNamestring
Titlestring
AvatarSmallstring
ProfileUrlstring
CanEditboolean
CustomFieldsarray of object
EntityIdintegerformat: int32
Labelstring
FieldValuestring
FieldTypeenum of integerformat: int32

[0 - TextField, 1 - TextArea, 2 - SelectBox, 3 - CheckBox, 4 - Heading, 5 - Date]

Can be one of: TextField, TextArea, SelectBox, CheckBox, Heading, Date.

Positionintegerformat: int32
Maskstring
IDintegerformat: int32
IDintegerformat: int32

401

Unauthorized

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