Update a case
PUT /api/2.0/crm/case/{caseid:[0-9]+}
Request
Updates the selected case with the parameters specified in the request.
Authorization
An API key is a token that you provide when making API calls. Include the token in a header parameter called Authorization
.
Example: Authorization: 864FE52C-1C1C-469F-9308-51DAFEFE7436
.
Headers
- Accept
enum of string
Can be one of:
application/json
.- Content-Type
enum of string
Can be one of:
application/json
.
Body
- caseid
integer
Case ID
- title
string
New case title
- members
array of integer
List of contact IDs of the case participants
- customFieldList
array of object
New list of case custom fields
- isPrivate
boolean
Case privacy: private or not
- accessList
array of string
New list of users with access to the case
- isNotify
boolean
Notifies users from the access list about the case
Examples
PUT /api/2.0/crm/case/%7Bcaseid:[0-9]+%7D HTTP/1.1
Accept: application/json
Content-Type: application/json
Host: example.com
curl --request PUT \
--url 'https://example.com/api/2.0/crm/case/%7Bcaseid:[0-9]+%7D' \
--header 'Accept: application/json' \
--header 'Content-Type: application/json'
Responses
200
Case
- Members
array of object
- SmallFotoUrl
string
- MediumFotoUrl
string
- DisplayName
string
- IsCompany
boolean
- AccessList
array of object
- Id
string
uuid - DisplayName
string
- Title
string
- AvatarSmall
string
- ProfileUrl
string
- IsPrivate
boolean
- IsShared
boolean
- ShareType
enum of integer
int32 [0 - None, 1 - ReadWrite, 2 - Read]
Can be one of:
None
,ReadWrite
,Read
.- Currency
object
- Title
string
- Symbol
string
- Abbreviation
string
- CultureName
string
- IsConvertable
boolean
- IsBasic
boolean
- CanEdit
boolean
- CanDelete
boolean
- ID
integer
int32
- CreateBy
object
- Id
string
uuid - DisplayName
string
- Title
string
- AvatarSmall
string
- ProfileUrl
string
- Created
string
- Title
string
- IsClosed
boolean
- IsPrivate
boolean
- AccessList
array of object
- Id
string
uuid - DisplayName
string
- Title
string
- AvatarSmall
string
- ProfileUrl
string
- CanEdit
boolean
- CustomFields
array of object
- EntityId
integer
int32 - Label
string
- FieldValue
string
- FieldType
enum of integer
int32 [0 - TextField, 1 - TextArea, 2 - SelectBox, 3 - CheckBox, 4 - Heading, 5 - Date]
Can be one of:
TextField
,TextArea
,SelectBox
,CheckBox
,Heading
,Date
.- Position
integer
int32 - Mask
string
- ID
integer
int32
- ID
integer
int32
401
Unauthorized