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Portal api methods
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PUT api/2.0/crm/case/{caseid}/close This function requires authentication

Description

Close the case with the ID specified in the request

Parameters
Name Description Type Example
caseid
sent in url
Case ID number 1234
Example
PUT api/2.0/crm/case/1234/close
Host: yourportal.onlyoffice.com
Content-Type: application/json
Accept: application/json
Returns

Case

Example Response

application/json

{
  "status": 0,
  "response": {
    "createBy": {
      "id": "00000000-0000-0000-0000-000000000000",
      "displayName": "Mike Zanyatski",
      "title": "Manager",
      "avatarSmall": "url to small avatar",
      "profileUrl": ""
    },
    "created": "2019-08-19T01:39:26.2077924Z",
    "title": "Exhibition organization",
    "isClosed": false,
    "isPrivate": false,
    "canEdit": true,
    "customFields": [
      {
        "entityId": 14523423,
        "label": "Birthdate",
        "fieldValue": "2019-08-19T01:39:26.2077924Z",
        "fieldType": 5,
        "position": 10,
        "mask": "",
        "id": 0
      }
    ],
    "id": 0
  }
}

text/xml

<result>
  <status>0</status>
  <response>
    <createBy>
      <id>00000000-0000-0000-0000-000000000000</id>
      <displayName>Mike Zanyatski</displayName>
      <title>Manager</title>
      <avatarSmall>url to small avatar</avatarSmall>
      <profileUrl></profileUrl>
    </createBy>
    <created>2019-08-19T01:39:26.2077924Z</created>
    <title>Exhibition organization</title>
    <isClosed>false</isClosed>
    <isPrivate>false</isPrivate>
    <canEdit>true</canEdit>
    <customFields>
      <entityId>14523423</entityId>
      <label>Birthdate</label>
      <fieldValue>2019-08-19T01:39:26.2077924Z</fieldValue>
      <fieldType>5</fieldType>
      <position>10</position>
      <mask></mask>
      <id>0</id>
    </customFields>
    <id>0</id>
  </response>
</result>