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Make a call

POST /api/2.0/crm/voip/call

Makes a call to the phone number specified in the request.

Request body​

to​

type: string

Phone number to call

Example: "string"

contactId​

type: string

Contact ID

Example: "string"

Request example​

{
  "to": "string",
  "contactId": "string"
}

Returns​

Phone call information. A request that is not authenticated returns 401.

Id​

type: string

Example: "Id"

From​

type: string

Example: "From"

To​

type: string

Example: "To"

Status​

type: integer[]

AnsweredBy​

type: EmployeeWraper

DialDate​

type: string

Example: "2020-12-23T04:11:57.1649297Z"

DialDuration​

type: integer

Example: 1

Cost​

type: number

Example: 5.3

Contact​

type: ContactWrapper

Calls​

type: object

RecordUrl​

type: string

Example: "RecordUrl"

RecordDuration​

type: integer

Example: 2

Response example​

{
  "Id": "Id",
  "From": "From",
  "To": "To",
  "Status": [
    1
  ],
  "AnsweredBy": {
    "Id": "00000000-0000-0000-0000-000000000000",
    "DisplayName": "Mike Zanyatski",
    "Title": "Manager",
    "AvatarSmall": "url to small avatar",
    "ProfileUrl": "/Products/People/Profile.aspx?user=administrator"
  },
  "DialDate": "2020-12-23T04:11:57.1649297Z",
  "DialDuration": 1,
  "Cost": 5.3,
  "Contact": {
    "Addresses": [
      {
        "Street": "Lubanas st. 125a-25",
        "City": "",
        "State": "",
        "Zip": "LV-1021",
        "Country": "Latvia",
        "Category": 0,
        "CategoryName": "Home",
        "IsPrimary": true
      }
    ],
    "CreateBy": {
      "Id": "00000000-0000-0000-0000-000000000000",
      "DisplayName": "Mike Zanyatski",
      "Title": "Manager",
      "AvatarSmall": "url to small avatar",
      "ProfileUrl": "/Products/People/Profile.aspx?user=administrator"
    },
    "Created": "2020-12-08T17:37:04.5916406Z",
    "About": "About",
    "Industry": "Industry",
    "ContactStatus": {
      "Title": "Title",
      "Description": "Description",
      "Color": "#a7fc00",
      "SortOrder": 1,
      "ID": 1234
    },
    "ContactType": {
      "Title": "Title",
      "Description": "Description",
      "Color": "#a7fc00",
      "SortOrder": 1,
      "ID": 1234
    },
    "CommonData": [
      {
        "InfoType": 1,
        "Category": 0,
        "Data": "support@onlyoffice.com",
        "CategoryName": "Home",
        "IsPrimary": true,
        "ID": 1234
      }
    ],
    "CustomFields": [
      {
        "EntityId": 14523423,
        "Label": "Birthdate",
        "FieldValue": "2020-12-08T17:37:04.5916406Z",
        "FieldType": 5,
        "Position": 10,
        "Mask": "",
        "ID": 1234
      }
    ],
    "Tags": [
      "Tag1,Tag2"
    ],
    "TaskCount": 1,
    "HaveLateTasks": true,
    "SmallFotoUrl": "url to foto",
    "MediumFotoUrl": "url to foto",
    "DisplayName": "Tadjeddine Bachir",
    "IsCompany": false,
    "AccessList": [
      {
        "Id": "00000000-0000-0000-0000-000000000000",
        "DisplayName": "Mike Zanyatski",
        "Title": "Manager",
        "AvatarSmall": "url to small avatar",
        "ProfileUrl": "/Products/People/Profile.aspx?user=administrator"
      }
    ],
    "IsPrivate": true,
    "IsShared": false,
    "ShareType": 0,
    "Currency": {
      "Title": "Chinese Yuan",
      "Symbol": "¥",
      "Abbreviation": "CNY",
      "CultureName": "CN",
      "IsConvertable": true,
      "IsBasic": false
    },
    "CanEdit": true,
    "CanDelete": true,
    "ID": 1234
  },
  "RecordUrl": "RecordUrl",
  "RecordDuration": 2
}